Investment advice approach at your KBC Insurance agent (savings and investment-type insurance)

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In this information document, we offer you an overview of how the investment advice provided by your KBC Insurance agent meets the IDD rules, what that means to you as a client and precisely what you can expect from your KBC Insurance agent and when.


For which types of investment product can you go to your KBC Insurance agent for advice?

Your KBC Insurance agent advises on savings and investment products offered by KBC Insurance. The big advantage of this approach is that your KBC Insurance agent only advises on products he or she knows well. More specifically, you can turn to your KBC Insurance agent for unit-linked life insurance (Class 23) and guaranteed-interest life insurance (Class 21) products.

What does product advice from your KBC Insurance agent consist of?

The advice your KBC Insurance agent will provide you on savings and investment-type insurance always takes the form of product advice.

Product advice consists of the following:


Level of knowledge and experience: your level of knowledge and experience concerning the investment product in which you want to invest. Our product knowledge and experience assessment is based on your answers to our questions on savings and investment-type insurance and your experience based on the transactions you have carried out in the relevant products during the past four years.

Advisory overview: a written statement of suitability which you receive when provided with advice. The document specifies how the advice provided meets your preferences and other characteristics.

Product rating: this is the rating of each investment product, determined on the basis of six parameters. These parameters provide a broad approach for assessing risks and result in a numerical score from 1 to 7. The higher the product rating, the higher the risk associated with the product.

Profile approach: the product rating of each investment may not be higher than the maximum rating permitted by your risk profile.

Note on how your KBC Insurance agent integrates sustainability risks in the investment advice

Sustainability or ESG has never been more topical. ESG stands for ‘Environmental, Social and Governance’ and covers a number of areas, including climate, energy use, availability of raw materials, health, security, human rights, labour laws and corporate governance. KBC has updated its business strategy to pursue sustainability in all the activities it conducts as a bank-insurer.

Sustainability risks are environmental, social or ‘sound governance’ events that, if they were to occur, could have a negative impact on the return of the savings and investment-type insurance. For instance, a polluting company could be forced to clean up its pollution or a company might receive negative publicity or be denounced for violating human rights. Such events might have a negative impact on that company’s profitability and consequently on the performance of a related insurance product.

Your KBC Insurance agent advises you exclusively on savings and investment-type insurance provided by your KBC Insurance agent. There is no sustainable product offering at present. When selecting products, therefore, your KBC Insurance agent will not take account of any potential negative impact of sustainability risks. KBC Insurance does, however, align its investment decisions with KBC Group’s general exclusion policy. This stipulates that no investments may be made in companies that are involved in the tobacco industry, in the production and/or development of controversial weapons or in companies that contravene the principles of the UN Global Compact. Any such companies are blacklisted and are not invested in your KBC insurance agent will not, therefore, offer any advice in this regard. You can find this list on the KBC website under the search term ‘blacklist’.